Privacy policy

This Privacy Policy (“Policy”) explains how eSIM ON (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use the eSIM ON website (“Website”). By accessing or using the Website, you agree to the terms of this Policy. If you do not agree with any part of this Policy, you must not use the Website.

1. Information We Collect

    1.1 Personal Information: When you use the Website or purchase our eSIM services, we may collect personal information that you voluntarily provide, such as your name, email address, contact information, and payment details.

    1.2 Usage Information: We may collect non-personal information about your interactions with the Website, including your IP address, browser type, operating system, and referring URLs. We may also use cookies or similar technologies to enhance your browsing experience and collect usage data.


2. Use of Information

2.1 We may use the collected information for the following purposes:

      a) To provide and fulfill the requested eSIM services.

      b) To communicate with you regarding your account, orders, and customer support inquiries.

      c) To personalize your experience on the Website and improve our services.

      d) To send promotional emails or newsletters, subject to your consent.

      e) To analyze usage patterns, conduct research, and perform data analytics.

      f) To comply with legal obligations and enforce our rights and agreements.

3. Information Sharing

3.1 We may share your personal information with third parties in the following circumstances:

      a) With service providers, contractors, or business partners who assist us in delivering our services.

      b) With law enforcement authorities, regulatory agencies, or other third parties when required by applicable laws or legal processes.

      c) In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred to the relevant parties.

   3.2 We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security

   4.1 We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

   5.1 The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Children’s Privacy

   6.1 The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete such information.

7. Your Choices and Rights

   7.1 You may choose to opt out of receiving promotional emails by following the unsubscribe instructions provided in the emails. However, we may still send you transactional or administrative communications regarding your account or our services.

   7.2 Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, update, or delete your data. To exercise your rights or make any inquiries regarding your personal information, please contact us using the information provided below.

8. Changes to the Privacy Policy

   8.1 We may update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Policy on the Website. It is your responsibility to review the Policy periodically for updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us via email to support@esim-on.com.

ESIM ON powered by SIHEL PTY LTD Reg Number 202008152Z

1 George Street, #10-01

049145 Singapore

Contact email – support@esim-on.com

WhatsApp Support – +447893948383

Last Updated: 11/06/23