Installing ESIM on Android Devices

Installing your ESIM on Android Devices

This help guide walks you through the steps required to install an eSIM on Android Device’s, the guide was created using a Samsung Galaxy S21 with the most recent version of Android software available at the time, Android 13.

There are two install options offered in this help guide, either “install using a QR code” or “manual install”

Before starting the install, it is important you have the following three components:

A strong internet connection – Ideally using a Wifi network or a good 4G connectionAn

eSIM compatible device – If unsure, a list of compatible devices is provided here compatible devices

The device is not locked to one particular network

Don’t forget to turn on “Data Roaming” after install!

Installation using a
QR Code

Step 1. Scan the QR Code that you received

Either

1.1) Open camera > Scan QR > Tap “Add plan to phone”

1.2) Go to Settings > Connections > SIM manager > Add eSIM

Then tap “Scan QR code from service provider” > Now scan the QR code provided

Step 2.

When prompted, tap “Add” > Allow up to 5 minutes for the eSIM to activate > Tap “Done”

Step 3. Configure your eSIM

3.1) Leave “Calls” and “Messages” set to your original primary SIM

3.2) Tap “Mobile Data” > Select the eSIM > Tap “Change”

Step 4. Enable Data Roaming

Go to “Settings” > Connections > Mobile networks > Ensure “Data roaming” is turned on

Installation using a QR Code

Installation using a
QR Code